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Assertiveness
Many people
find it difficult to express themselves clearly, often
saying “yes” when they would rather say “no”, or feel that
conflict arises because their emotions are allowed to govern
their behaviour.
Our one-day assertiveness programme is designed to offer an
understanding of behaviours, together with skills and
techniques that will help empower attendees to take greater
control of everyday and ‘difficult’ situations, with better
outcomes for everybody.

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